Terms of Use
The terms and conditions for using our site
General
Welcome to GoCrete. These terms of use govern your use of our website and services. By accessing and using the site, you agree to these terms in full.
If you do not agree to these terms, please refrain from using the site. We reserve the right to update the terms at any time without prior notice.
Responsible Use
Use the site for lawful purposes only
Bookings & Payments
All bookings are subject to confirmation and availability
Cancellations & Refunds
Clear and flexible cancellation policy
Copyright
All site content is protected by copyright
Use of the site
When using the site, you agree to:
- Use the site for lawful purposes only
- Not transmit offensive, misleading or unlawful content
- Not attempt to hack or damage site systems
- Not copy, reproduce or distribute site content without permission
- Provide accurate and current information when making bookings
Bookings & Payments
- Booking confirmation: All bookings are subject to confirmation and availability. We will confirm your booking within 24 hours.
- Prices: Prices are listed in Euros (€). We reserve the right to change prices without prior notice.
- Payment: Payment is made by credit card or bank transfer. Payment details will be sent after booking confirmation.
- Minimum participants: Certain tours require a minimum number of participants. If the minimum is not reached, we will offer alternatives or a full refund.
Cancellation & Refund Policy
- Cancellation up to 7 days before: Full refund, no charge
- Cancellation 3–7 days before: 50% refund of tour cost
- Cancellation less than 3 days before: No refund
- Cancellation by us: If we cancel for any reason, you will receive a full refund or alternative date.
- Weather conditions: In case of cancellation due to extreme weather, we will offer an alternative date or a full refund.
Limitation of liability
We make every effort to provide a quality and safe service, but:
- We are not liable for indirect or consequential damages
- We are not liable for loss or damage to personal property during tours
- Participants are responsible for their health and physical fitness to participate
- We strongly recommend purchasing comprehensive travel insurance
- Our liability is limited to the amount paid for the specific service
Intellectual property
All site content, including texts, images, logos, videos and graphics, is protected by copyright and belongs to GoCrete or our suppliers. You may not copy, distribute or use content without prior written permission.
Third-party links and affiliates
The site may include links to third-party services, including GetYourGuide. Some are affiliate links through which we may earn a commission.
We are not responsible for third-party content, products, or services. Any transaction on an external site is solely between you and that third party.
Contact
For questions about these terms, please contact us:
Last updated: December 2024